Return Policy

RETURN/ EXCHANGES PROCESS

• Exchanges/ Returns are accepted in exchange for a different size/style or store credit only.
• Once your items are inspected by the store, you'll receive your gift card typically within 1-3 business days. The credit can only be used on Concetto Limone website.
• Exchanges and returns are accepted within 30 Days from the day the order was placed
• Items must be new and unworn/unwashed with original box and packaging
• Include your original Invoice/receipt
• Indicate items you would like to return or exchange
• Check your return form for accuracy
• Return your items using the prepaid shipping label provided
• Securely repackage your merchandise. Cover or remove any original mailing address label or shipper barcodes from package
• Please send your return to:
  ATTN: Concetto Limone Returns
  3930 NE 2nd Ave, Suite 202, Miami, Florida 33137
• Concetto Limone is not responsible for lost returns/exchanges with outside shippers.
• All returns are subject to a restocking fee of ($7.00)
• International shipments are paid by the client both ways. 

EXCHANGES: 

Please note that we are only able to exchange items for a different color/size of the same item. 

Requested exchanges must first send original purchase to our sorting facility, with the prepaid shipping label provided. The requested exchange will be fulfilled when the original purchase arrives at our sorting facility.

• Please send your exchange to:
  ATTN: Concetto Limone Returns
  3930 NE 2nd Ave, Suite 202, Miami, Florida 33137

 

INTERNATIONAL ORDERS: 

Duties and Taxes are NOT included in the total at checkout.

Our prices do not include any taxation or customs charges you may be liable for on your package's entry into your country. Please refer to your country's government website for more information.

Please ensure your delivery address is correct and secure: We are not responsible for items not received due to an incorrect or incomplete shipping address. 

Lost Packages: If your package gets lost in transit, we will do everything in our power to assist you. We are not responsible for packages once proof of delivery is generated.